Rules for Healthy Conflict Resolution

  1.  Be committed to honesty and mutual respect.
  1.  Realize that the other person’s perceptions are different from yours.
  1.  Resolve conflict as the issues come up.
  1. When feelings are shared they are not right or wrong, they just are.
  1. Attack the problem, not the person.
  1. Avoid resolving conflict when you are angry or tired—timing is everything.  Set yourself up for success in being understood.
  1. Be ready with a positive solution after stating your point of view.
  1.  Watch your words and guard your tone; lower your voice instead of raising it.
  1.  Give each other time to speak.  Listen.
  1.  Don’t leave the scene of conflict resolution unless mutually agreeing on a time out to de-escalate emotions.
  1.  Look at each other when resolving conflict.
  1.  Remember the issue is never as important as the relationship.
  1.  Don’t let pride stand in your way.
  1.  Be willing to say, “I’m sorry, please forgive me.”